Dan Combs listened! He made every effort to understand what I wanted in my landscape project.
He advised and explained the pros and cons of my wishes & wants. He offered design suggestions and alternatives for me to consider and explained why his suggestions might work better, but still left the final decisions up to me. He was enthusiastic about my project and made sure I was involved in all the decisions along the way. What especially impressed me was the pro-active, creative way he worked the unexpected problems, challenges and stumbling blocks that cropped up during the project. He obviously loves what he’s doing. It shows in how much he cared about making my landscaping project the best it could be.
The crew that worked on my project was great. The guys were respectful of me and my property. They made sure they understood what needed to be to move the landscape from a design to reality. They were diligent and hard working. They showed up at the expected time, put in long hours, and took very few breaks. They were knowledgeable about the plants they were planting. Most importantly, they appeared to care about doing the best possible job, wanting to make sure I was happy with the end result!
Mountain Splendor stands behind their guarantees and warranties!! I believe they are fair and honest in their pricing. They make every effort to provide high quality, strong, healthy plants.
The office personnel (Chris, the landscape designer and Terry, the office manager) are excellent representatives for the company, as well. They know and carry out their responsibilities efficiently and knowledgeably. They are also are very gracious, fun to work with – and they, too, listen!
I also have their lawn mowing service and am very pleased with the excellent job that crew is doing. They do an especially fine job of clean up, including sweeping leaves off my patio, when they are done mowing. And my lawns look great!
I am very pleased to write this letter of praise for Dan Combs and the Mountain Splendor crew, including Terry, the office manager, and Chris, the landscape designer. I can’t recommend them more highly than to say they will be my only choice when I need more landscaping work done in the future.